Care guide
A little care goes a long way. Here's how to keep your Green & Grey planters and plants looking their best for years.
Caring for your planters
Our planters are made from GRC (glass-reinforced concrete) and GRP (glass-reinforced plastic), built to last indoors and out.
Cleaning
- Wipe with a soft cloth or sponge, mild soap and water
- No steel wool or rough brushes
- Rinse with clean water to avoid residue
- Wash outdoor planters now and then to keep the colour fresh
Sun & weather
- Made for indoor and outdoor use
- UV-resistant coatings help reduce fading
- Slight colour change with long sun exposure is normal
- In extreme heat, partial shade protects the finish
Drainage
- Keep drainage holes open and working
- Don't let water collect inside the planter
- Avoid standing water, especially with GRC
- Add a gravel layer to protect plant and pot
Moving & placing
- Lift from the base, never the rim
- Don't drag: it scratches and stresses the pot
- Place on a flat, stable surface
- Large GRC pots are heavy, so check the floor can take the weight
Temperature
- Avoid sudden, extreme temperature changes
- Use planters for planting only
- Keep away from harsh chemicals, acidic cleaners and solvents
Small marks
Light scratches and surface marks can be repaired. Get in touch for touch-up kits or a maintenance visit.
Lightweight, durable and very resistant to temperature changes.
Strong and heavy. Avoid knocks and hard impacts.
Good to know
- Fine hairline cracks can appear naturally in GRC and don't affect strength
- Every piece is handmade, so small variations are part of its character
- Overloading or rough handling can cause damage
Not covered for replacement
- Damage from misuse or improper handling
- Impacts, dragging or knocks
- Poor drainage or water build-up
Good drainage plus the right spot means a longer life and a better look.
Caring for your plants
Our plants are carefully chosen and prepared for your space. As living things, they need the right care to stay healthy.
Light
- Most indoor plants like bright, indirect light
- Avoid harsh direct sun unless the plant needs it
- Turn the pot every 1–2 weeks for even growth
Watering
- Water when the top 2–3 cm of soil is dry
- Overwatering is the most common problem
- Make sure the pot drains well
- Water less in winter
Environment
- Ideal temperature is 18–30°C
- Keep away from AC units, heaters and strong drafts
- Moderate humidity is best
Feeding
- Balanced fertiliser every 3–4 weeks in spring and summer
- Feed less, or stop, in winter
Tidying
- Remove yellow or dry leaves
- Wipe leaves gently to keep them dust-free and glossy
- Prune when needed to keep the shape
Settling in
- Plants need time to adjust to a new space
- A few dropped leaves after delivery is normal
- Natural differences in size, shape and colour are expected
Please note
- Once repotted or installed, a plant is considered accepted in good condition and its care is yours
- Damage from watering, sunlight or the environment isn't covered
- Report any issue within 24 hours of delivery. See our returns policy
Healthy plants make better spaces. Steady care matters more than frequent care.
Need help?
Ask us anything about your pots or plants.